Care Coordination

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Your new Care Coordinator is here to help you!

Your health plan will provide a Care Coordinator to work with you and your doctor to create a health care plan just for you. Your Care Coordinator can answer your questions about health benefits and help you get the care you need. Your Care Coordinator will:

  • Be your main contact for your questions about healthcare services
  • Ask you questions about your health
  • Work with you to make a written plan to help you meet your health goals
  • Help you make doctor appointments if needed
  • Help you find transportation for doctor visits
  • Make sure you have all pre-approvals and referrals when needed
  • Help you access community and social services
  • Talk with you and your health care team to make sure your needs are met

Aetna Better Health
1-800-279-1878 or TTY: 711

Anthem Healthkeepers Plus
1-800-901-0020 or TTY: 711

Molina Healthcare
1-800-424-4518 or TTY: 711

Optima Community Care
1-800-881-2166 or TTY: 711

UnitedHealthcare Community Plan
1-866-622-7982 or TTY: 711

Virginia Premier 
1-800-727-7536 or TTY: 711