Scheduled maintenance

We will be performing scheduled maintenance on Saturday, September 19 beginning at 9:00 p.m. EST and ending Sunday, September 20, at 6:00 p.m. EST. The website will be unavailable during this time. We apologize for any inconvenience this may cause.

Important update

We are here to help you. Due to coronavirus (COVID-19), you may be on hold for longer than normal when you call us. You can use this website instead, or until you reach us.

  • To learn about Commonwealth Coordinated Care Plus, go to Learn
  • To find a provider or compare health plans, go to Choose
  • To enroll or check your case, go to Enroll                        

You can learn answers to common questions at FAQs       

Open enrollment starts next month!

Open enrollment is a certain time when you can change your health plan for any reason. It is only once a year.

For some members, open enrollment starts October 1 and ends December 18, 2020. For others, open enrollment starts November 1 and ends December 18, 2020. We will send you a letter by mail with your dates.

If you want to change your health plan:

  • Review all of your choices. There are many health plans.
  • Find out which health plans work with your providers.
  • Review each health plan’s added benefits.
  • If you get Medicare, consider choosing a Dual Special Needs Plan (D-SNP).

If you do not want to change your health plan, you don’t need to do anything.

For help, call the Enrollment Helpline at 1-844-374-9159 from 8:30 a.m. to 6 p.m.


Need health coverage?

COVER Virginia

Apply now!: COVER Virginia - New low-cost health coverage for adults. Get more information at coverva.org.