We are here to help you. Due to coronavirus (COVID-19), you may be on hold for longer than normal when you call us. You can use this website instead, or until you reach us.
- To learn about Commonwealth Coordinated Care Plus, go to Learn
- To find a provider or compare health plans, go to Choose
- To enroll or check your case, go to Enroll
You can learn answers to common questions at FAQs
Coming soon: 2020 open enrollment
Open enrollment is a certain time when you can change your health plan for any reason. It is only once a year.
For some members, open enrollment starts October 1 and ends December 18, 2020. For others, open enrollment starts November 1 and ends December 18, 2020. We will send you a letter by mail with your dates.
We will post open enrollment resources on this website in September. Use them to review your choices before enrollment starts.
Need health coverage?
Apply now!: COVER Virginia - New low-cost health coverage for adults. Get more information at coverva.org.
For help choosing a health plan, call the CCC Plus Helpline.
Toll-free number: 1-844-374-9159
Hours of operation: Monday – Friday, 8:30 a.m. – 6:00 p.m.
To speak with us for a member, go to Authorized caller information.
We can speak with you in other languages.