Open Enrollment
  • For some members, open enrollment starts October 1. For other members, open enrollment starts November 1.  The last day of open enrollment for all members is December 18, 2019. Look for a letter in the mail with your start date.
  • Open enrollment is held once each year. It is the time you can change your health plan for any reason. Compare Plans now.
  • Are you on Medicare? Consider choosing the same health plan for your Medicare and Medicaid by enrolling in a Dual Special Needs Plan (D-SNP). To learn more, click here.
  • If you like your current plan, you don’t need to do anything.
New members

It’s time to choose a health plan!

Now is the time to choose the best Medicaid health plan for you. You know your health needs best, so it’s better if you choose!

Need health coverage?

Apply now!: COVER Virginia - New low cost health coverage for adults. Get more information at coverva.org


For help choosing a health plan, call the CCC Plus Helpline.

Toll-free number:  1-844-374-9159
TTY:  1-800-817-6608
Hours of operation:  Monday – Friday, 8:30 a.m. – 6:00 p.m.

To speak with us for a member, go to Authorized caller information.

We can speak with you in other languages.

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