Open enrollment is a certain time when you can change your health plan for any reason. It is only once a year.
For some members, open enrollment starts October 1 and ends December 31, 2021. For others, open enrollment starts November 1 and ends December 31, 2021. We will send you a letter by mail with your dates.
If you want to change your health plan:
- Review all of your choices. There are many health plans.
- Find out which health plans work with your providers.
- Review each health plan’s added benefits.
- If you get Medicare, consider choosing a Dual Special Needs Plan (D-SNP).
If you do not want to change your health plan, you don’t need to do anything.
For help, call the Enrollment Helpline at 1-844-374-9159 from 8:30 a.m. to 6 p.m., Monday through Friday.
Adult dental update
Starting July 1, 2021, adult Medicaid members will have more dental services and provider choices through DentaQuest. Covered services will include:
- Cleanings, X-rays, and exams
- Fillings, root canals, and oral surgery
To find a dentist near you, go to DentaQuest. To learn more, call 1-888-912-3456 (TTY: 1-800-466-7566).
Dental services for children and pregnant women will not change.
Need health coverage?
Apply now!: COVER Virginia - New low-cost health coverage for adults. Get more information at coverva.org.
For help choosing a health plan, call the CCC Plus Helpline.
Toll-free number: 1-844-374-9159
Hours of operation: Monday – Friday, 8:30 a.m. – 6:00 p.m.
To speak with us for a member, go to Authorized caller information.
We can speak with you in other languages.